# Support Center

Welcome to WellNuo Support. We're here to help you get the most out of your smart home wellness monitoring system.

### Contact Us

Email: support@wellnuo.com

Response Time: We typically respond within 24-48 hours

## Frequently Asked Questions

### How do I connect my device?

Open the WellNuo app, go to Settings > Add Device, and follow the on-screen instructions. Make sure Bluetooth is enabled on your phone.

### Why isn't my device connecting?

Ensure Bluetooth is enabled, the device is in pairing mode, and you're within range (typically 30 feet). Try restarting both the app and the device.

### How do I update the app?

Visit the App Store and check for updates. We recommend enabling automatic updates to always have the latest features and security improvements.

### Is my data secure?

Yes, we take your privacy seriously. All data is encrypted and stored securely. Bluetooth device data is processed locally on your device. See our Privacy Policy for details.

### How do I delete my account?

You can delete your account and all associated data from Settings > Account > Delete Account. This action is irreversible.

## Need More Help?

If you couldn't find the answer to your question, please don't hesitate to contact us at support@wellnuo.com. Our support team is dedicated to helping you.

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