Support Center
Welcome to WellNuo Support. We're here to help you get the most out of your smart home wellness monitoring system.
Frequently Asked Questions
How do I connect my device?
Open the WellNuo app, go to Settings > Add Device, and follow the on-screen instructions. Make sure Bluetooth is enabled on your phone.
Why isn't my device connecting?
Ensure Bluetooth is enabled, the device is in pairing mode, and you're within range (typically 30 feet). Try restarting both the app and the device.
How do I update the app?
Visit the App Store and check for updates. We recommend enabling automatic updates to always have the latest features and security improvements.
Is my data secure?
Yes, we take your privacy seriously. All data is encrypted and stored securely. Bluetooth device data is processed locally on your device. See our Privacy Policy for details.
How do I delete my account?
You can delete your account and all associated data from Settings > Account > Delete Account. This action is irreversible.
Need More Help?
If you couldn't find the answer to your question, please don't hesitate to contact us at support@wellnuo.com. Our support team is dedicated to helping you.
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