WellNuo/app/(tabs)/profile/help.tsx

import React, { useState } from 'react';
import {
  View,
  Text,
  StyleSheet,
  ScrollView,
  TouchableOpacity,
  TextInput,
  Linking,
} from 'react-native';
import { Ionicons } from '@expo/vector-icons';
import { SafeAreaView } from 'react-native-safe-area-context';
import { AppColors, BorderRadius, FontSizes, Spacing, FontWeights } from '@/constants/theme';
import { PageHeader } from '@/components/PageHeader';

interface FAQItemProps {
  question: string;
  answer: string;
  isExpanded: boolean;
  onToggle: () => void;
}

function FAQItem({ question, answer, isExpanded, onToggle }: FAQItemProps) {
  return (
    <TouchableOpacity style={styles.faqItem} onPress={onToggle} activeOpacity={0.7}>
      <View style={styles.faqHeader}>
        <Text style={styles.faqQuestion}>{question}</Text>
        <Ionicons
          name={isExpanded ? 'chevron-up' : 'chevron-down'}
          size={20}
          color={AppColors.textMuted}
        />
      </View>
      {isExpanded && (
        <Text style={styles.faqAnswer}>{answer}</Text>
      )}
    </TouchableOpacity>
  );
}

export default function HelpScreen() {
  const [searchQuery, setSearchQuery] = useState('');
  const [expandedFAQ, setExpandedFAQ] = useState<number | null>(null);

  const faqs = [
    {
      question: 'How do I add a new beneficiary?',
      answer: 'Tap the "+" button on the Home screen or go to Add Loved One. Enter their name, activate your WellNuo kit with the 6-digit code, and follow the setup instructions.',
    },
    {
      question: 'What does the wellness score mean?',
      answer: 'The wellness score (0-100%) reflects the overall health pattern of your beneficiary based on daily activities, sleep patterns, movement data, and sensor readings. A score above 70% indicates healthy patterns, 40-70% suggests some concerns, and below 40% may require attention.',
    },
    {
      question: 'How often is the data updated?',
      answer: 'Sensor data is collected in real-time and synced every few minutes. Dashboard summaries are calculated daily. Emergency alerts are instant and will notify you immediately.',
    },
    {
      question: 'What triggers an emergency alert?',
      answer: 'Emergency alerts are triggered by: falls detected by motion sensors, prolonged inactivity exceeding normal patterns, SOS button press by the beneficiary, and abnormal environmental readings.',
    },
    {
      question: 'Can I share access with family members?',
      answer: 'Yes! Multiple family members can monitor the same beneficiary. Each caregiver will have their own account and can set their own notification preferences.',
    },
    {
      question: 'How do I change notification settings?',
      answer: 'Go to Profile > Settings to customize your alert preferences. You can enable or disable push notifications and email alerts.',
    },
    {
      question: 'Is my data secure?',
      answer: 'Yes. WellNuo uses encryption for all data transmission. Your data is stored securely, and we never share personal information with third parties.',
    },
    {
      question: 'What devices are in the Starter Kit?',
      answer: 'The WellNuo Starter Kit includes: motion sensor (PIR), door/window sensor, temperature & humidity sensor, and the WellNuo Hub that connects everything.',
    },
    {
      question: 'How do I activate my kit?',
      answer: 'After purchase, you\'ll receive a 6-digit activation code. Go to Add Loved One, enter the code, and the app will guide you through connecting each sensor.',
    },
    {
      question: 'What if a sensor goes offline?',
      answer: 'Check that the sensor has battery power and is within range of the WellNuo Hub. You can see sensor status on the beneficiary detail page. If issues persist, contact support.',
    },
  ];

  const filteredFAQs = faqs.filter(
    faq =>
      faq.question.toLowerCase().includes(searchQuery.toLowerCase()) ||
      faq.answer.toLowerCase().includes(searchQuery.toLowerCase())
  );

  return (
    <SafeAreaView style={styles.container} edges={['top', 'bottom']}>
      <PageHeader title="Help Center" />
      <ScrollView showsVerticalScrollIndicator={false}>
        {/* Search */}
        <View style={styles.searchSection}>
          <View style={styles.searchContainer}>
            <Ionicons name="search" size={20} color={AppColors.textMuted} />
            <TextInput
              style={styles.searchInput}
              placeholder="Search FAQ..."
              placeholderTextColor={AppColors.textMuted}
              value={searchQuery}
              onChangeText={setSearchQuery}
            />
            {searchQuery.length > 0 && (
              <TouchableOpacity onPress={() => setSearchQuery('')}>
                <Ionicons name="close-circle" size={20} color={AppColors.textMuted} />
              </TouchableOpacity>
            )}
          </View>
        </View>

        {/* FAQs */}
        <View style={styles.section}>
          <Text style={styles.sectionTitle}>Frequently Asked Questions</Text>
          <View style={styles.faqContainer}>
            {filteredFAQs.length > 0 ? (
              filteredFAQs.map((faq, index) => (
                <View key={index}>
                  <FAQItem
                    question={faq.question}
                    answer={faq.answer}
                    isExpanded={expandedFAQ === index}
                    onToggle={() => setExpandedFAQ(expandedFAQ === index ? null : index)}
                  />
                  {index < filteredFAQs.length - 1 && <View style={styles.faqDivider} />}
                </View>
              ))
            ) : (
              <View style={styles.noResults}>
                <Ionicons name="search-outline" size={48} color={AppColors.textMuted} />
                <Text style={styles.noResultsText}>No results found</Text>
                <Text style={styles.noResultsHint}>Try different keywords</Text>
              </View>
            )}
          </View>
        </View>

        {/* Contact Support */}
        <View style={styles.section}>
          <Text style={styles.sectionTitle}>Contact Support</Text>
          <View style={styles.contactCard}>
            <View style={styles.contactItem}>
              <View style={styles.contactIcon}>
                <Ionicons name="mail" size={22} color={AppColors.primary} />
              </View>
              <View style={styles.contactInfo}>
                <Text style={styles.contactLabel}>Email</Text>
                <TouchableOpacity onPress={() => Linking.openURL('mailto:support@wellnuo.com')}>
                  <Text style={styles.contactValue}>support@wellnuo.com</Text>
                </TouchableOpacity>
              </View>
            </View>

            <View style={styles.contactDivider} />

            <View style={styles.contactItem}>
              <View style={styles.contactIcon}>
                <Ionicons name="call" size={22} color={AppColors.primary} />
              </View>
              <View style={styles.contactInfo}>
                <Text style={styles.contactLabel}>Phone</Text>
                <TouchableOpacity onPress={() => Linking.openURL('tel:+18005551234')}>
                  <Text style={styles.contactValue}>1-800-555-1234</Text>
                </TouchableOpacity>
              </View>
            </View>

            <View style={styles.contactDivider} />

            <View style={styles.contactItem}>
              <View style={styles.contactIcon}>
                <Ionicons name="time" size={22} color={AppColors.primary} />
              </View>
              <View style={styles.contactInfo}>
                <Text style={styles.contactLabel}>Hours</Text>
                <Text style={styles.contactHours}>Mon - Fri: 9am - 6pm EST</Text>
              </View>
            </View>
          </View>
        </View>

        {/* Spacer for bottom */}
        <View style={{ height: Spacing.xl }} />
      </ScrollView>
    </SafeAreaView>
  );
}

const styles = StyleSheet.create({
  container: {
    flex: 1,
    backgroundColor: AppColors.background,
  },
  searchSection: {
    padding: Spacing.lg,
  },
  searchContainer: {
    flexDirection: 'row',
    alignItems: 'center',
    backgroundColor: AppColors.surface,
    borderRadius: BorderRadius.lg,
    paddingHorizontal: Spacing.md,
    paddingVertical: Spacing.sm,
  },
  searchInput: {
    flex: 1,
    marginLeft: Spacing.sm,
    fontSize: FontSizes.base,
    color: AppColors.textPrimary,
  },
  section: {
    marginTop: Spacing.sm,
  },
  sectionTitle: {
    fontSize: FontSizes.xs,
    fontWeight: FontWeights.semibold,
    color: AppColors.textMuted,
    paddingHorizontal: Spacing.lg,
    paddingVertical: Spacing.sm,
    textTransform: 'uppercase',
    letterSpacing: 0.5,
  },
  faqContainer: {
    backgroundColor: AppColors.surface,
    marginHorizontal: Spacing.lg,
    borderRadius: BorderRadius.xl,
  },
  faqItem: {
    paddingVertical: Spacing.md,
    paddingHorizontal: Spacing.lg,
  },
  faqHeader: {
    flexDirection: 'row',
    justifyContent: 'space-between',
    alignItems: 'center',
  },
  faqQuestion: {
    flex: 1,
    fontSize: FontSizes.base,
    fontWeight: FontWeights.medium,
    color: AppColors.textPrimary,
    marginRight: Spacing.sm,
  },
  faqAnswer: {
    fontSize: FontSizes.sm,
    color: AppColors.textSecondary,
    marginTop: Spacing.sm,
    lineHeight: 20,
  },
  faqDivider: {
    height: 1,
    backgroundColor: AppColors.borderLight,
    marginHorizontal: Spacing.lg,
  },
  noResults: {
    alignItems: 'center',
    paddingVertical: Spacing.xl,
  },
  noResultsText: {
    fontSize: FontSizes.base,
    fontWeight: FontWeights.medium,
    color: AppColors.textPrimary,
    marginTop: Spacing.md,
  },
  noResultsHint: {
    fontSize: FontSizes.sm,
    color: AppColors.textMuted,
    marginTop: Spacing.xs,
  },
  contactCard: {
    backgroundColor: AppColors.surface,
    marginHorizontal: Spacing.lg,
    borderRadius: BorderRadius.xl,
    padding: Spacing.md,
  },
  contactItem: {
    flexDirection: 'row',
    alignItems: 'center',
    paddingVertical: Spacing.sm,
  },
  contactIcon: {
    width: 44,
    height: 44,
    borderRadius: BorderRadius.lg,
    backgroundColor: AppColors.primarySubtle,
    justifyContent: 'center',
    alignItems: 'center',
    marginRight: Spacing.md,
  },
  contactInfo: {
    flex: 1,
  },
  contactLabel: {
    fontSize: FontSizes.xs,
    color: AppColors.textMuted,
    marginBottom: 2,
  },
  contactValue: {
    fontSize: FontSizes.base,
    fontWeight: FontWeights.medium,
    color: AppColors.primary,
  },
  contactHours: {
    fontSize: FontSizes.base,
    color: AppColors.textPrimary,
  },
  contactDivider: {
    height: 1,
    backgroundColor: AppColors.borderLight,
    marginLeft: 56,
  },
});