cde44adc5c
TTS Model (Piper VITS): - MODEL_CARD: Voice model information - tokens.txt: Phoneme tokenization - onnx.json: Model configuration - Model: en_US-lessac-medium (60MB ONNX - not in git) Documentation: - APP_REVIEW_NOTES.txt: App Store review notes - specs/: Feature specifications - plugins/: Expo config plugins .gitignore updates: - Exclude large ONNX models (60MB+) - Exclude espeak-ng-data (phoneme data) - Exclude credentials.json - Exclude store-screenshots/ Note: TTS models must be downloaded separately. See specs/ for setup instructions.
101 lines
6.1 KiB
Plaintext
101 lines
6.1 KiB
Plaintext
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WELLNUO - APP REVIEW NOTES FOR APPLE
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IMPORTANT: This is a B2B professional monitoring application
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1. BUSINESS MODEL CLARIFICATION
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WellNuo is a professional elderly care monitoring system, not a consumer application.
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Our business operates as follows:
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• Clients purchase physical monitoring equipment (sensors, devices)
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• Professional technicians install equipment at client's location
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• WellNuo staff creates accounts after service contract is signed
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• The app provides FREE access to monitoring data from installed equipment
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The app is 100% FREE - no in-app purchases, no paid features, no subscriptions.
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2. ACCOUNT MANAGEMENT (Guideline 5.1.1v - Account Deletion)
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WHY ACCOUNTS ARE NOT CREATED IN-APP:
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• Accounts are created by WellNuo staff, not by end users
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• Account creation happens AFTER signing service contract
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• Users receive login credentials from our support team
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• This is a B2B professional service, not consumer self-service
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ACCOUNT DELETION PROCESS:
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• Account deletion is part of service contract termination
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• Requires equipment uninstallation by our technicians
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• Users contact WellNuo support to request account deletion
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• Deletion process is documented in Privacy Policy
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• Support contact: [YOUR SUPPORT EMAIL - e.g., support@wellnuo.com]
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This follows Apple's guidelines for B2B/enterprise apps where account management happens through business contracts, not self-service.
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3. IN-APP PURCHASE (Guideline 3.1.1 - Payments)
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The app is completely FREE with no paid features.
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WHY NO IN-APP PURCHASE:
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• App is 100% free to download and use
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• No digital content is sold within the app
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• No premium features behind paywall
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• No subscriptions through App Store
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REVENUE MODEL:
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• Revenue comes from physical monitoring equipment sales
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• Professional installation service fees
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• B2B service contracts (outside the app)
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• Similar business model to: Ring, Nest, Arlo (IoT companion apps)
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The app is a FREE companion to physical monitoring equipment, similar to security camera apps or smart home device apps.
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4. TEST ACCOUNT CREDENTIALS
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For review purposes, please use these credentials:
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Username: [YOUR TEST USERNAME]
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Password: [YOUR TEST PASSWORD]
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The test account provides access to demo monitoring data.
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5. PRIVACY & DATA SECURITY
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• All data is encrypted in transit (HTTPS)
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• User credentials stored in iOS SecureStore (encrypted)
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• Privacy Policy available at: [YOUR PRIVACY POLICY URL]
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• Terms of Service available at: [YOUR TERMS URL]
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• Account deletion instructions in Privacy Policy
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6. PREVIOUS REVIEW ISSUES - RESOLVED
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Submission ID: 0992528e-4ce9-4167-9a1b-07f4334a8055
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✅ Guideline 4.0 - Navigation: Added back button to Chat screen
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✅ Guideline 2.1 - Account Creation: Clarified B2B model (no self-service signup)
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✅ Guideline 5.1.1(v) - Account Deletion: Documented support-based deletion process
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✅ Guideline 3.1.1 - IAP: App is 100% free, no paid features
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Thank you for reviewing WellNuo!
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We are committed to providing a safe, professional monitoring solution for elderly care.
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If you have any questions about our B2B model or need additional information,
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please don't hesitate to contact us.
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