Telnyx webhook - set to production (from development) #11

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opened 2025-06-17 12:40:10 -07:00 by brankol · 2 comments
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Need to set Telnyx webhook to production (from development).
I run into a problem where changing webhook does not have an effect.
In more detail:
I changed voice webhook from our development http://eluxnetworks.net:1998/telnyx-webhook
to production https://eluxnetworks.net/function/well-api/api

I also did the same in 10DLC Brand and 10DLC Campaign under Messaging.

In all cases, when I perform API call for Voice, I always receive webhook messages on development hook and no any messages come to production.

Please help us resolve this issue.

For a reference format of API voice call is:
curl -X POST "https://api.telnyx.com/v2/calls" -H "Authorization: Bearer $TELNYX_API_KEY" -H "Content-Type: application/json" -d "{
"to": "+$PHONE_NUM",
"from": "$TELNYX_SENDER_ID",
"connection_id": "$TELNYX_CONNECTION_ID_VOICE",
"webhook_url": "$TELNYX_WEBHOOK_URL_VOICE",
"webhook_url_method": "POST",
"answering_machine_detection": "disabled",
"custom_headers": [{
"name": "X-Audio-Url",
"value": "https://eluxnetworks.net/shared/test_audio.mp3"
}]}"

Additional information,
Your AI assistant is suggesting to go to "Manage Numbers" to "Voice" tab and when I go there, there is no any webhook. We do have "MyVoice" SIP connection/application but you can not go to there from this screen and when I go there our webhook is already set to production (https://eluxnetworks.net/function/well-api/api in "Edit Voice API application" under "Voice" and "Programmable Voice").

Need to set Telnyx webhook to production (from development). I run into a problem where changing webhook does not have an effect. In more detail: I changed voice webhook from our development http://eluxnetworks.net:1998/telnyx-webhook to production https://eluxnetworks.net/function/well-api/api I also did the same in 10DLC Brand and 10DLC Campaign under Messaging. In all cases, when I perform API call for Voice, I always receive webhook messages on development hook and no any messages come to production. Please help us resolve this issue. For a reference format of API voice call is: curl -X POST "https://api.telnyx.com/v2/calls" -H "Authorization: Bearer $TELNYX_API_KEY" -H "Content-Type: application/json" -d "{ \"to\": \"+$PHONE_NUM\", \"from\": \"$TELNYX_SENDER_ID\", \"connection_id\": \"$TELNYX_CONNECTION_ID_VOICE\", \"webhook_url\": \"$TELNYX_WEBHOOK_URL_VOICE\", \"webhook_url_method\": \"POST\", \"answering_machine_detection\": \"disabled\", \"custom_headers\": [{ \"name\": \"X-Audio-Url\", \"value\": \"https://eluxnetworks.net/shared/test_audio.mp3\" }]}" Additional information, Your AI assistant is suggesting to go to "Manage Numbers" to "Voice" tab and when I go there, there is no any webhook. We do have "MyVoice" SIP connection/application but you can not go to there from this screen and when I go there our webhook is already set to production (https://eluxnetworks.net/function/well-api/api in "Edit Voice API application" under "Voice" and "Programmable Voice").
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Telnyx Ticket ID is 2228332
Waiting for Telnyx support.

Telnyx Ticket ID is 2228332 Waiting for Telnyx support.
brankol self-assigned this 2025-06-17 12:56:29 -07:00
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Collaborator

Owen Xing (Telnyx) mentioned that we did not set webhook at MYSMS, which we did not, but the issue is still here and I replied to Telnyx stating that, waiting for their response.

Owen Xing (Telnyx) mentioned that we did not set webhook at MYSMS, which we did not, but the issue is still here and I replied to Telnyx stating that, waiting for their response.
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Reference: robert/project-issues#11
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